Privacy Policy

Last Updated: September 2025

At CodeZAP Innovations - FZCO, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website or services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, company details, and billing information when you contact us or use our services.

  • Technical Information: IP address, browser type, operating system, and usage data when you visit our website.

  • Service-Related Data: Information necessary for project execution, including business requirements, specifications, and communication records.

2. How We Use Your Information

Your data is used for:

  • Delivering our IT, software development, and consulting services.

  • Responding to inquiries and customer support requests.

  • Processing payments and invoicing.

  • Improving our website, services, and user experience.

  • Sending updates, offers, or promotional content (only with your consent).

  • Complying with legal and regulatory obligations.

3. Sharing of Information

We do not sell or rent your personal data. However, we may share information:

  • With trusted third-party service providers who assist in operating our business.

  • When required by law, regulation, or legal process.

  • To protect our rights, safety, or property, or that of others.

4. Data Security

We use industry-standard measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. While we take precautions, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws.

6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or delete your personal data.

  • Withdraw consent to marketing communications.

  • Request restrictions on how your data is processed.

  • Lodge a complaint with a relevant data protection authority.

To exercise these rights, please contact us using the details below.

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to improve user experience, track usage, and analyze trends. You may disable cookies through your browser settings, but some features may not function properly.

8. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of external sites.

9. International Data Transfers

As a UAE-based company with global operations, your data may be transferred and stored in other jurisdictions. We take appropriate safeguards to ensure your data remains protected.

10. Updates to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on our website with the updated date. Continued use of our services indicates acceptance of the changes.

11. Contact Us

For questions or requests regarding this Privacy Policy, please contact us:

CodeZAP Innovations - FZCO
Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, UAE
Email: support@codezapinnovations.com
Phone: +971 52-616-0295
Website: www.codezapinnovations.com